Payment Policy

Accepted Payment Methods

At IllinoisClogging.com, we accept the following payment methods for your convenience:

  • Credit Cards: Visa, MasterCard, American Express
  • Debit Cards: Visa Debit, Mastercard Debit
  • Digital Wallets: PayPal, Apple Pay, Google Pay
  • Bank Transfers: Direct bank transfer options available for verified customers

Transaction Security

Your security is our top priority. We implement the following measures to protect your payment information:

  • SSL encryption for all payment transactions
  • PCI DSS compliance for credit card processing
  • Secure payment gateway integration
  • Regular security audits and updates
  • Two-factor authentication for account access

Payment Processing

Our payment processing procedures ensure smooth and secure transactions:

  1. Order verification and confirmation
  2. Secure payment processing through our certified payment gateway
  3. Immediate transaction confirmation via email
  4. Order processing initiation upon payment clearance

Currency and Pricing

All prices on our website are displayed in USD. For international customers:

  • Currency conversion rates are provided by our payment processor
  • Final charges may vary based on exchange rates and bank fees
  • Your bank statement will show charges in your local currency

Payment Verification

To ensure transaction security, we may require:

  • Additional verification for large purchases
  • Identity confirmation for new customers
  • Address verification for credit card transactions
  • Contact information validation

Billing Information

For accurate order processing, please ensure:

  • All billing information matches your payment method details
  • Your shipping address is correctly entered
  • Contact information is up to date
  • Email address is valid for receipt delivery

Payment Issues Resolution

If you experience any payment-related issues:

  • Contact our customer service at support@IllinoisClogging.com
  • Include your order number and transaction details
  • Our team will respond within 24 hours
  • Alternative payment arrangements can be discussed if needed

Refunds and Cancellations

Our refund policy includes:

  • Full refunds for cancelled orders before shipping
  • Refund processing within 3-5 business days
  • Original payment method refund preference
  • Shipping costs refund for eligible returns

Contact Information

For payment-related inquiries:

  • Email: support@IllinoisClogging.com
  • Address: 6260 Blundell Rd, Richmond, BC V7C 5C4, Canada
  • Hours: Monday to Friday, 9:00 AM - 5:00 PM EST